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Don't force AI into your business. Build it around how your customers already work.
Stop Building AI Features Nobody Asked For By Daniel Lambo, Blaze Group In July 2025, the Commonwealth Bank of Australia told 45 customer-service workers that an AI voice bot would replace them. Within weeks, the Finance Sector Union reported surging call volumes, overtime offers, and team leaders answering phones. On August 21, the bank reversed the layoffs and apologized, admitting its review failed to weigh "all relevant business considerations.” The bot didn’t fail. The
Daniel Lambo
Oct 3010 min read


Entrepreneur Spotlight: Margie of After Our Creator LLC
Margie | Founder of After Our Creator LLC "Be bold enough to wear your story — and elevate what you already have." At the crossroads of...
Casey Ariel Diké
Aug 19, 20252 min read


The Ultimate Fintech Glossary for Founders Raising Capital
Navigating the fintech landscape can be overwhelming — especially if you didn’t “grow up” in finance. To bring greater awareness and...
Casey Ariel Diké
Jun 3, 202538 min read


Why Pastor Jamal Bryant’s Target Boycott Demands Are Bigger Than a Storefront
How Community Economics, Black-Owned Banks, and HBCUs Can Reshape Our Financial Future On May 25, 2025 — the fifth anniversary of George...
Admin
May 24, 20254 min read


Why HBCUs Must Be at the Forefront of Fintech Education
Fintech is transforming the financial landscape, from mobile banking and digital payments to blockchain and cryptocurrency. For Black...
Admin
May 13, 20259 min read


What SINNERS Reminded Me About Black Economics
Sinners (2025) The SINNERS movie was soul-stirring. Of the many nods to my own upbringing in Gadsden, South Carolina, one of the most...
Casey Ariel Diké
May 6, 20252 min read


Level Up Your Business: Unlock Financial Power with BLAZE Pro Membership
In the beautiful + challenging landscape of entrepreneurship, having the right tools and support can be the difference between surviving...
Casey Ariel Diké
Sep 3, 20243 min read


Generation X and the 401(k) Experiment: Navigating the Uncharted Waters of Retirement
My father, born in 1966, recently celebrated his 40th High School Class Reunion in South Carolina. As I heard recaps of his reconnections...
Casey Ariel Diké
Aug 26, 20245 min read


How Tala Revolutionized Financial Inclusion: A Model for Empowering Underserved Communities
In the financial sector, innovation is the key to breaking down barriers and expanding access to essential services. Tala , a pioneering...
Casey Ariel Diké
Aug 12, 20243 min read
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